Privacy Policy

Welcome to LUXEMART ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from us.

Please read this policy carefully. If you disagree with its terms, please discontinue use of our site.

We collect information you provide directly to us, such as when you:

• •Create an account or place an order
• •Subscribe to our newsletter
• •Contact our customer support team
• •Participate in any promotions or surveys

This includes: name, email address, phone number, billing and shipping address, payment information (we do not store full card numbers), and order history.

We also automatically collect certain technical information when you visit our site, including IP address, browser type, device identifiers, pages viewed, and time spent on pages.

We use the information we collect to:

• •Process and fulfill your orders and send related confirmations
• •Communicate with you about products, services, and promotions
• •Respond to your comments, questions, and customer service requests
• •Monitor and analyze trends and usage to improve our website
• •Detect and prevent fraudulent transactions and other illegal activities
• •Comply with legal obligations and enforce our terms

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:

• •With service providers who perform services on our behalf (e.g., payment processors, shipping carriers)
• •When required by law, court order, or governmental authority
• •To protect the rights, property, or safety of LUXEMART, our customers, or others
• •In connection with a merger, acquisition, or sale of assets (with prior notice to you)

We use cookies and similar tracking technologies to enhance your experience on our site. Cookies help us remember your preferences, analyze site traffic, and deliver relevant advertisements.

You can control cookies through your browser settings. However, disabling cookies may affect certain features of our website.

We implement industry-standard security measures to protect your personal information, including SSL encryption for data transmission and secure storage of sensitive information. However, no method of transmission over the Internet is 100% secure.

We retain your personal information for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements. Account data is retained for up to 5 years after the last transaction.

Depending on your location, you may have the following rights regarding your data:

• •Right to access the personal data we hold about you
• •Right to correct inaccurate or incomplete data
• •Right to request deletion of your personal data
• •Right to opt out of marketing communications at any time
• •Right to data portability (where applicable)

To exercise these rights, please contact us at privacy@luxemart.com.

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately.

If you have questions or concerns about this Privacy Policy, please contact us at:

• •Email: privacy@luxemart.com
• •Address: LUXEMART, Dubai, United Arab Emirates
• •Phone: +971 55 123 4567